Access Group Federal student loans are serviced by Sloan Servicing a division of Nelnet. You can look up the status of your Access Group Federal student loan by creating an electronic login through Sloan Servicing’s website SloanServicing.com. You can also contact Sloan Servicing by one of the following methods:
| Phone Number | 833-597-5626 |
|
Payment Address |
Accounts starting with D: Sloan Servicing PO Box 2970 Omaha, NE 68103-2970 Accounts starting with J: Sloan Servicing P.O. Box 2877 Omaha, NE 68103-2877 |
| Correspondence Address | Sloan Servicing P.O. Box 87090 Lincoln, NE 68501-7090 |
| Correspondence Email Address | WrittenRequest@SloanServicing.com |
Private Access Group student loans are serviced by Firstmark Services, a Division of Nelnet ("Firstmark").
You can look up the status of your private Access Group student loan by creating an electronic login through Firstmark's website. You can also contact Firstmark by one of the following methods:
| Phone Number | 1-844-213-1490 |
|
Payment Address |
Firstmark Services PO Box 2977 Omaha, NE 68103-2977 |
| Correspondence Address | Firstmark Services PO Box 82522 Lincoln, NE 68501-2522 |
| Correspondence Email Address | Customer.Service@FirstmarkServices.com |
Below is a list of several private loan types serviced by Firstmark Services. (Note: Even if you do not see your specific loan type listed, you may still have a private loan that is serviced by Firstmark.)
|
Business Access® |
Comprehensive Access® |
Dental Access® |
Graduate Access® |
Health Access® |
|
Law Access® |
Medical Access® |
Optimum Access® |
Sponsored Access® |
Helpful Tip
To find detailed information, including servicers on ALL of your federal student loans, please visit https://studentaid.gov.