Our Commitment to Your Privacy
General Website Privacy
Information That May Be Collected
Access Group may collect both personal information from and/or about you as well as certain information about your use of the Site. See the Privacy Notice below for more information about the types of personal information that we may collect if your loan is owned by Access Group or an affiliated entity.
Information You Provide
We collect personal information from you when you provide it through the Site, including completing online forms or fields on the Site, uploading your information from NSLDS and/or contacting us either by e-mail, telephone or any other means.
We may collect general Site usage information, including, but not limited to IP address of the device being used to access the Site.
Use of Your Information
We may use your information to engage in a variety of lawful business activities, including:
- Operating the Site;
- Contacting you to provide you with information;
- Responding to court orders or subpoenas.
By providing your e-mail address, you authorize Access Group to contact you using your e-mail address. We do not disclose any personal information about you to anyone, except as outlined herein or as otherwise permitted by law. Access Group has procedures and safeguards in place to maintain the privacy and security of your information. If you do not want your information to be collected, maintained or shared as outlined above, you should not provide us with your information.
Third Party Links
Although Access Group uses security measures that comply with federal and state law to protect your personal information from unauthorized access and use, no method of electronic transmission or storage is 100 percent secure. Therefore, your use of the Site, including providing any personal information, is at your own risk and we cannot guarantee that your information will always remain private. You agree that in the event of an unauthorized third party compromise of our security measures, Access Group will not be responsible for any damages caused by such unauthorized third party’s ability to access your information.
The following notice describes what Access Group does with the personal information of customers whose loans are owned by Access Group or its affiliates.